Legal

Privacy Policy

Effective 1 January 2025. This policy explains how VirtualOfficeNG handles personal data for customers, prospects, and visitors.

Data We Collect

  • Account information (name, email, company details) to provision services.
  • Verified identity documents for regulatory compliance.
  • Visitor logs, booking history, and mail metadata to meet security obligations.

How We Use Data

  • Deliver virtual office, mail handling, and meeting room services.
  • Meet Know Your Customer (KYC) and anti-money laundering requirements.
  • Provide customer support and notify you of operational changes.

Security & Retention

  • Documents are encrypted at rest, with access limited to cleared staff.
  • Mail scans and logs are retained for seven years unless local law requires longer.
  • We never sell customer data to third parties; processors are bound by DPAs.

Your Rights

Request access, corrections, or deletion at support@virtualofficenigeria.ng. We aim to respond within 10 business days, subject to regulatory obligations.